Privacy Protection

Joya 44 Privacy Policy – Your Data is Safe With Us

Every piece of information you share with joya 44 is held to the highest security standards. This page clearly explains what we collect, how we use it, and what rights you have.

Last Updated: January 2026
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How We Protect Your Privacy

The core pillars of joya 44's privacy protection

Strong Encryption

Joya 44 uses 256-bit SSL encryption. Your personal data, payment details, and login credentials are transmitted through fully encrypted channels, making it impossible for any third party to intercept or read them.

Secure Data Storage

All your data is stored on secure, protected servers. Our databases undergo regular security audits, and unauthorized access is strictly prevented.

Identity Verification Security

Joya 44 uses two-factor authentication (2FA). If any unauthorized access to your account is attempted, you will receive an instant alert.

Data is never sold

Joya 44 never sells your personal information to third parties. We are committed to not sharing your data externally unless required by law.

Your control

You have the full right to view, correct, or request deletion of your personal data at any time — through Account Settings or by reaching out to Customer Support.

Regular security updates

Joya 44's security team regularly updates the platform's security measures. Any newly identified threats are addressed immediately.

1. Introduction

Welcome to joya 44. This Privacy Policy explains what information we collect about you when you use the joya 44 platform, how we use it, who we share it with, and the steps we take to keep it safe.

Joya 44 is a trusted online betting platform for users in Bangladesh. We believe privacy is a fundamental right, which is why we maintain full transparency in how we collect and use your personal information.

By registering with or using joya 44, you agree to this Privacy Policy. This policy is part of our Terms and Conditions applicable in conjunction with.

Key message: Your information is used solely to improve your experience with us. joya 44 never sells your data or shares it with advertisers.


2. What Information We Collect

Joya 44 collects your information in a number of ways. The details are outlined below:

2.1 Information provided at registration

  • Full Name & Date of Birth
  • Email address & mobile number
  • Residential Address & District
  • National ID number (for KYC verification)
  • Preferred language & currency

2.2 Transaction Information

  • Deposit and withdrawal history
  • Mobile Banking Number (bKash/Nagad)
  • Betting History & Results
  • Bonus & Promotion Usage Information

2.3 Automatically Collected Information

  • IP address & device type
  • Browser & operating system information
  • Visit time and session data
  • Data collected from cookies and tracking pixels
  • App usage logs and crash reports
Please Note

We only collect information that is strictly necessary. joya 44's privacy policy does not permit the collection of excessive or irrelevant data.


3. How Your Information Is Used

Joya 44 uses your information for the following purposes:

Purpose Data type Basis
Account management & verification Name, email, mobile, NID Contractual Requirements
Payment processing Mobile banking details, transaction history Contractual Requirements
Fraud prevention IP, device, transaction patterns Legal obligation
Providing customer support Contact information, account history Legitimate interest
Personalized experience Betting preferences, browsing history Consent
Promotional communications Email, mobile number Consent
Legal compliance and reporting Identity & Transaction Information Legal obligation

Joya 44 never shares your data with third parties for advertising or marketing purposes. You can unsubscribe from promotional emails or SMS at any time.


4. Data Sharing Policy

Joya 44 may share your personal information only in limited, specific circumstances. We never sell your data.

When your information may be shared:

  • Payment providers: Only the minimum necessary information is shared with payment services such as bKash and Nagad to process deposits and withdrawals.
  • Legal authorities: Information may be disclosed upon receipt of a valid order from a Bangladeshi court or government authority.
  • Technology service providers: With cloud and infrastructure providers that operate the platform, all of whom are bound by strict confidentiality agreements.
  • Anti-fraud organizations: Limited data may be shared with industry-standard bodies for suspicious activity verification.

Important: joya 44 never sells or shares your data with advertisers, data brokers, or marketing companies. Should we ever deviate from this policy, we will notify you immediately.


5. Cookies Policy

Joya 44 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser or on your device.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
  • Functional cookies: Remembers your language preference, theme settings, and personal configurations.
  • Analytics cookies: Collects platform usage statistics to help improve service quality.
  • Security Cookies: Used for fraud detection and account security.

You can disable non-essential cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.


6. Data Security Measures

Joya 44 protects your data using industry-leading security measures. Our layers of protection include:

  • 256-bit SSL/TLS encryption: All data transmissions are fully encrypted.
  • Firewall and DDoS protection: Prevention of unauthorized access and attacks.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Staff training: All joya 44 staff are trained to comply with our Privacy Policy.
  • Data Breach Response Plan: In the event of a security incident, affected users will be notified within 72 hours.
Your Responsibilities

Never share your account password with anyone. If you notice any suspicious activity, contact joya 44 customer support immediately. Keeping your information secure is a shared responsibility.


7. How Long Your Data Is Retained

Joya 44 does not retain your data longer than necessary. Our data retention policy is as follows:

  • Active account information: Full data is retained for the duration of the active account.
  • Transaction History: Up to 5 years where required by law.
  • KYC documents: Up to 5 years after account closure.
  • Communication logs: Customer support conversations for up to 2 years.
  • Analytics Data: In anonymized form for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized.


8. Your Rights

Under joya 44's Privacy Policy, you have several important rights over your own data:

Right to access your data

You can request to see all the information we hold about you. We will provide a full response within 30 days of your request.

Right to rectification

If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Erasure

After account closure, you may request deletion of any data that is not subject to legal retention requirements.

Right to object to processing

You may object to the processing of your data for marketing communications or unspecified purposes.

Right to Data Portability

You can request a copy of your data in a standard, portable format — making it easy to use your information elsewhere.

Right to restrict processing

In certain circumstances, you may request that we restrict the processing of your data until the matter is resolved.

To exercise your rights: Email us at support@joya44.com or reach out via Live Chat. We will respond to your request within 30 days.


9. Protection of Minors

Joya 44 provides services to individuals aged 18 and above only. We do not knowingly collect any information from minors.

Age verification is carried out at the time of registration. If a user is found to have registered with a false age, their account will be suspended immediately and any collected data will be deleted.

If you believe a minor has registered on joya 44, please contact us right away. We will take prompt action.


10. Changes to the Privacy Policy

Joya 44 may update this Privacy Policy as needed. For any significant changes, we will:

  • A clear notice will be displayed on the website.
  • We will send details of any changes to your registered email address.
  • The date of changes will be updated at the top of this page.

Continued use of joya 44 after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

Please Note

Where significant changes are made, we will obtain fresh consent where required. joya 44 remains committed to protecting your interests at all times.


11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, you can reach joya 44 through the following channels:

Live Chat
24/7 Live Support
Response time
Up to 30 business days

For more details, please visit our FAQ page View or About Us read.

Join joya 44 With Your Privacy Fully Protected

Register with joya 44 today knowing your data is fully secure. Enjoy betting with the highest level of protection.

For users aged 18 and above. Please gamble responsibly.

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